DP&L Distribution Modernization Plan

Accelerating a smart energy future.

 

Overview

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Customers are expecting more control over their electric bill along with personalized and convenient service options through a diverse means of communications with their utilities and services providers.1

DP&L's Distribution Modernization Plan is a key component to its overall strategy designed for customers to experience personalized, innovative, and seamless energy services.

The Distribution Modernization Plan (DMP) filing includes capital investments over the next decade providing direct customer benefits through a robust, efficient electric grid, and accompanying technologies.  Advanced metering that will enable more robust usage data and personalized rate plans for customers. These investments will create a self-healing grid allowing DP&L to isolate problems automatically and re-route power around the problem, often without noticeable interruption of service to our customers.

 

These initiatives will also allow DP&L to integrate electric vehicle (EV) charging infrastructure and distributed energy resources (DERs) into its grid, including demonstrations of community solar, energy storage and microgrids.

 

1 Gladly’s 2018 Customer Service Expectations Survey

 

Frequently Asked Questions

When did DP&L file its Distribution Modernization Plan?

On December 21, DP&L filed with the Public Utilities Commission of Ohio (PUCO) its Distribution Modernization Plan (DMP) per Commission Order in the Company’s 2017 ESP III case (Case No. 16-0395-EL-SSO). The filing is in response to the PowerForward Roadmap issued by the PUCO in 2018.

What are the key customer benefits of the Distribution Modernization Plan?

DP&L is accelerating a smart energy future and improving customer experience through mobile applications, pre-pay options and Time-of-Use (TOU) rates. DP&L’s grid modernization plan is the foundation for future innovative products and services for all customers.

 

The DMP will bring DP&L customers a range of benefits through program offerings, dynamic usage information, improved communications regarding service and outage status, an enhanced customer portal, improved outage restoration and overall improved grid reliability.

When will DP&L begin implementing the DMP?

Implementation will begin within 30 days following the PUCO order.

What is Advanced Metering Infrastructure (AMI)?

AMI is the infrastructure necessary to create a two-way communication network that will enable the functionality of AMI Meters, or Smart Meters.

What is an AMI Meter, or Smart Meter?

An AMI Meter, or Smart Meter, is an electric meter used to obtain usage data remotely, a digital replacement of the traditional analog meter. It allows DP&L to collect interval data for customer’s electric usage. Interval data enables the development of several programs, such as Time-of-Use pricing.

What are Time-of-Use rates?

These are rates that are priced differently across various times of the day. 

 

For example, the price of power is typically less expensive during evenings and weekends compared to during the day on weekdays and rates can be established based on this information once the required systems are in place. This type of incentive-based pricing allows customers to have greater control over their bills. 

 

For example, in combination with a smart appliance, a customer could program their dishwasher to run during off-peak hours, or a price signal could be sent to a smart thermostat that could be automatically programmed to pre-cool the home at the lower rates. 

How do TOU rates apply to the Distribution Modernization Plan? 

Once the required information systems are in place and a meaningful number of smart meters have been deployed, DP&L will introduce an opt-in TOU program for residential and small-commercial, Standard Service Offer (SSO) customers. DP&L plans to conduct research and program design starting in year 2 and initiate a TOU program in year 4 after an appropriate filing and tariff approval from the PUCO. The information systems DP&L plans to put in place will also enable Competitive Retail Electric Service (CRES) providers to offer their own TOU rates to customers. 

What is the timing of the AMI and AMI Meter installation? 

DP&L will install AMI in the first year of the plan after PUCO approval. The installation of AMI Meters, or smart meters, will begin in the second year of the plan with approximately 100,000 meters installed annually.

What is the monthly customer bill impact?

If approved by the PUCO, DP&L’s typical residential customer using 1000 kWh on SSO will see a bill increase of $1.99 per month (< 2%). 

Will customers have an opportunity to share their concerns on the filing?

Customers have a voice in the process in multiple ways – written comments may be submitted directly to the PUCO, oral testimony at public hearings and through consumer advocacy organizations who participate in the process.

 

Investing in our Communities

Our Mission: Improving lives by accelerating a safer and greener energy future.

At DP&L, we are proud to be a community partner, working hard to create jobs and power the lives of 525,000 customers in West Central Ohio. DP&L shareholders and The Dayton Power and Light Company Foundation invest on average $2.7 million  annually in local nonprofit organizations and economic development initiatives to make the region a great place to live and do business. In recent years, DP&L has invested over $2 million in economic development, resulting in the creation or retention of 3,700 jobs in the region.

 

Being involved in the communities where we live, work and serve is part of who we are. We would not be able to fulfill our mission without the power of our people through our extensive community involvement initiatives.

 

Ways to Manage Your Bill

DP&L cares about our customers and understands that higher bills are a challenge, especially for those with low or fixed incomes. We offer a variety of payment plans and energy savings programs to help customers reduce the impact of a rate increase.

Be a Savings Champion

DP&L offers a playbook of energy saving tips and programs to help you save energy and reduce your bills

Smart Energy Community Program

DP&L offers free energy-saving home improvements for low income customers.

Low Income Home Energy Assistance Program

This program provides assistance to households who might not otherwise be able to afford to heat their homes.

Budget Billing

Take the surprise out of your DP&L bill by paying the same amount each month. Because when you know what to expect, it’s easier to manage your budget.

Pay Agreements

DP&L offers pay agreements to help customers with past due balances get caught up.

Percentage of Income Program

Customers in the program pay a percentage of their income regardless of their monthly usage.